munafacart

Privacy Policy

1. Introduction

Munafa Cart (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you shop with us, including when placing Cash on Delivery (COD) orders. By using our website, you consent to the practices described in this policy.

2. Information We Collect

We collect the following information to process your order and deliver your products:

Personal Information

  • Full name
  • Mobile number
  • Delivery address
  • Email address
  • Order details (products, quantity, preferences)

Automatically Collected Data

  • IP address
  • Device type
  • Browser type
  • Pages visited
  • Cookies (for site performance, analytics, and ads)

We do not collect or store your payment card details for COD orders.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your order
  • To verify your address and confirm your COD order
  • To share your data with courier partners for delivery
  • To update you about delivery status
  • To contact you in case courier requires instructions
  • To improve our website performance and user experience
  • To prevent fraud, fake orders, and misuse of COD option
  • To comply with UAE laws and regulations

We do not sell, rent, or trade your personal information to any third party.

4. Sharing Your Information

We only share your information with:

Courier Partners

For delivery and COD collection. This includes your:

  • Name
  • Address
  • Mobile number
  • Order details

Service Providers

For the following purposes:

  • Website hosting
  • Analytics
  • Marketing (SMS/email notifications)
  • Customer support

All partners are required to follow strict data protection standards.

5. Cash on Delivery (COD) Data Handling

Because COD requires address verification and courier coordination, we may:

  • Call or SMS you to confirm order details
  • Verify your location for serviceability
  • Share your delivery info with the assigned courier
  • Cancel orders if COD confirmation fails or appears fraudulent

Your COD confirmation is treated as consent for us to process and share the necessary delivery information.

6. Data Security

We use technical and administrative safeguards to protect your information, including:

  • Encrypted communication channels
  • Secure servers
  • Access control and monitoring
  • Regular security reviews

However, no online platform is 100% secure. You agree to use the site at your own risk.

7. Data Retention

We retain your data only as long as necessary for:

  • Order processing
  • Delivery confirmation
  • Customer support
  • Legal compliance

After this period, your data is securely deleted.

8. Cookies & Tracking

We use cookies to:

  • Improve website performance
  • Remember your preferences
  • Analyze visitor activity
  • Run remarketing ads

You can disable cookies from your browser settings, but some website features may stop working.

9. Your Rights

You may request:

  • Access to your personal data
  • Correction of inaccurate information
  • Deletion of your data (unless required for legal reasons)
  • Opt-out from marketing messages

To request any of the above, email:admin@munafacart.com

10. Compliance With UAE Laws

We do not process or ship to OFAC-sanctioned countries, and we follow all UAE e-commerce and data-protection regulations.

11. Policy Updates

We may update this policy at any time. Your continued use of our website signifies acceptance of the updated version.

12. Contact Information

For questions regarding this Privacy Policy:

📧 Email:admin@munafacart.com